FAQ

1. HOW FAR IN ADVANCE MUST I BOOK MY EVENT?

It is advisable to secure your event date as soon as possible. A deposit and signed contract is required to secure your date.

2. WHAT MAKES YOUR PHOTOBOOTH DIFFERENT?

Our photobooth is a touchscreen, interactive booth that allows users independence in choosing filters, media features (Boomerang, GIF, and video), and has instant downloading capabilities to make it easy to share on social media channels. Our photobooth is user-friendly and allows our customers to be creative in how they capture all their favorite moments from their special day.

3. SO YOU DON'T DO PRINTING?

We do! Please see our Services page for our packages that include printing.

4. HOW WILL I GET MY PHOTOS IF I DON'T WANT PRINTS?

You can send your pictures/captures straight to your phone via e-mail or text message. You also have a digital gallery to your event to access.

5. WHAT IF MY EVENT IS OUTDOORS?

Sweet! We love natural lighting! (But don't worry, we can adjust the photobooth settings as well). Our LED light also provides flash. We would still need access to a power source. For best picture quality, we recommend our photobooth to be out of direct sunlight, so a shaded area away from the sun must be available. If it is not available and you don't have access to a small tent, we are able to provide one for an additional cost.

6. WHAT IF MY VENUE DOESN'T HAVE WIFI? WILL I STILL GET MY CAPTURES?

We love instant gratification and we know you want to share your captures ASAP! You can also add on a cellular data option for your event (as long as it is available in the area you will be holding your event) that we can discuss with you on a one-on-one basis. If it is not possible for you to have WiFi at your venue, not to worry! Your captures will be uploaded to a queue to send to your device via e-mail/text and also available at your unique digital gallery. Once our photobooth is connected to WiFi, you will receive your images.

7. OTHER PHOTOBOOTHS ARE CHEAPER!

Our photobooth uses the latest technology to give you and your guests a seamless, individualized photobooth experience that will provide you with high quality photos, GIFs, Boomerangs, and even videos. Your vibrant photos print at high-speed with our high-quality printer. No more long waiting times to capture your fun memories at your event. Last, but not least, we meet you with professionalism and independence by making sure you have a say in how you envision your photobooth experience to be like at your unique event. We want more than your business - we want to celebrate your most important moments with you.

8. I'M AFRAID OF COVID-19. WHAT ARE YOU DOING TO PROTECT US & OUR GUESTS?

Please see our COVID-19 page for more information on our updated protocols to keep you safe. We have added a Hands-Free option to our photobooth. The Hands-Free option allows you to wave your hand in front of the photobooth screen to activate your photobooth session instead of touching it. If you would like to enable the Hands-Free option on our photobooth, you are only able to choose one capture mode: photo, Boomerang, or GIF. Having multiple options is awesome, but would require you to touch the screen. We have discontinued the use of physical props until further notice to protect our guests.

9. CAN I PROVIDE MY OWN BACKDROP OR FURNITURE/PROPS?
You sure can! Please be advised that our photobooth picture quality looks best when guests are within 6 feet of the photobooth. We do use a ring light on a separate stand to further enhance picture quality, but generally, the picture quality may decrease the further you are from the photobooth.